The officer that serves as the IC's point of contact for outside agencies and coordinates information is called the:

The liaison officer plays a critical role in incident management by serving as the primary point of contact between the incident commander (IC) and external agencies. This position is essential for ensuring clear and effective communication, as the liaison officer is responsible for coordinating and disseminating information to other organizations that may be involved in or impacted by the incident.

The liaison officer facilitates collaboration among various entities, helping to align strategies and actions during an incident. This role is particularly important in complex situations where multiple agencies might need to work in concert, as the liaison officer can help to manage expectations and provide updates on operational matters.

In contrast, while other roles serve important functions, such as managing resources or supporting operational needs, they do not specifically focus on external communication and coordination with outside agencies. Therefore, the designation of the liaison officer is uniquely suited to the responsibilities outlined in the question.